Shipping & Returns
SHIPPING POLICY
Closers Only aims to ship out your order as quickly as possible.
Many items ship same or next day, however due to huge influxes of orders we often receive, it may take 3-5 business days to ship your order. We appreciate your patience and always do our best to ship quickly.
You will receive an e-mail confirming your order has shipped.
Exclusive pieces, limited drops, and other one-off collections may take longer than 3-5 days to ship. We appreciate your patience! We have an extremely high overall customer service and satisfaction rating for a reason.
Please ensure you report an issue within the respective deadlines:
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Damaged: Within 7 days of when the package was marked delivered
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Defective: Within 7 days of when the package was marked delivered
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Wrong Items: Within 7 days of when the package was marked delivered
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Missing: Within 7 days of when the package was marked delivered
RETURN & EXCHANGE POLICY
Returns are accepted within 30 days of order delivery. All returned items are inspected before an Exchange/Store Credit/Refund can be processed so please ensure that the items are in new, unworn, and unwashed condition; to include being free of smells, stains, makeup, deodorant, and/or bodily fluids.
Returns are completed with either a refund back to the original form of payment, an exchange for an alternate product, or store credit for an additional purchase. We offer return shipping labels via the online Returns Portal. Please note that these return shipping labels are available for use by U.S. Domestic customers only. Return Processing Time Frame: 5-7 business days once the return package is received.
Final sale items are not eligible for returns, refunds, or exchanges.